Effective Date: November 2, 2024
Herssential (hereinafter referred to as “we,” “us,” or “our”) operates the website herssentialshop.com (hereinafter referred to as the “Site”). We are committed to protecting the privacy of our users (“you,” “your,” or “users”). This Privacy Policy outlines how we collect, use, share, and protect your information in compliance with the General Data Protection Regulation (GDPR).
1. Data Collection
1.1 Personal Data
We may collect and process the following personal data:
- Identification Information: Name, email address, and contact information.
- Payment Information: Credit/debit card details and billing address (processed through secure third-party payment processors).
- Order Information: Products purchased, shipping address, and order history.
- Account Information: Username, password, and any profile information you provide when creating an account.
1.2 Non-Personal Data
We may also collect non-personal data such as:
- Browser type, IP address, and device information.
- Pages visited, time spent on the Site, and referral URLs.
2. Purpose of Data Collection
We collect and process your personal data for the following purposes:
- To facilitate and process your orders and payments.
- To communicate with you regarding your orders, inquiries, or requests.
- To improve our Site and services, including analyzing user behavior and preferences.
- To send promotional communications about our products and services (with your consent).
- To comply with legal obligations and protect our rights.
3. Data Storage and Security
3.1 Data Storage
Your personal data is stored securely within the European Union or in countries deemed adequate by the European Commission. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
3.2 Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. This includes encryption, secure servers, firewalls, and regular security assessments.
4. Data Sharing
We do not sell or rent your personal data to third parties. We may share your data with the following parties under certain circumstances:
- Service Providers: Third-party vendors who assist us in operating our Site, processing payments, delivering products, or providing customer support.
- Legal Authorities: If required by law or to protect our rights, we may disclose your information to governmental authorities or law enforcement agencies.
5. User Rights
Under GDPR, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request the correction of inaccurate or incomplete personal data.
- Right to Erasure: You can request the deletion of your personal data under certain conditions.
- Right to Restrict Processing: You can request that we limit the processing of your personal data.
- Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your personal data for direct marketing purposes.
To exercise any of these rights, please contact us at herssentialshop@gmail.com.
6. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance user experience. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Herssential
Rosgartenstrasse 44
8280 Kreuzlingen
Email: herssentialshop@gmail.com